Image Credit: Amazon Music

Downloaded a song on Amazon Music, and now it seems to have completely disappeared? Here’s where to look first.

Unlimited music streaming is all very well on Wi-Fi, but sometimes on the move you want to save data – and for Amazon Music users, downloading a song for offline listening is your saviour. Plenty of people also choose to support artists by buying a song as an Amazon Music digital download for their device.

Don’t panic if you can’t find where your Amazon Music song has downloaded to. It should be lurking in one of the following places.

Where can I find my Amazon Music Unlimited offline tracks?

When you download a song from Prime Music or Amazon Music Unlimited to listen offline, the track isn’t sent to your device as a file. The song will stay on the Amazon Music app, with a tick next to it to show you’ve downloaded it for offline listening.

Where are my purchased downloads?

Buy a track from Amazon Music and you can download it to your PC or Mac, yours to keep and listen to on whatever media player you like.

Lost your download? To find it within the app, head to your Library and select Songs. Hit Purchased to see the list of music you’ve bought. From there you can click the download button by your chosen album or track, or drag and drop it to the Download section in Actions on the sidebar.

To download music in browser, select the purchased tracks and click Download. You might be asked if you want to install the Amazon Music app – select No thanks, just download music files directly. Select Save and open the file when the download finishes.

Where do my Amazon Music downloads go on my computer?

Amazon Music downloads save to a default folder on PC or Mac. That should mean your tracks will be in the My Music location on Windows or the Music folder of your Mac.

If you’ve downloaded from browser, a single song will download as an MP3 – more than one will be in a ZIP file.

On the Amazon Music app meanwhile, your downloads will be in the Recently Downloaded section.

Still struggling? Head to the Amazon Music forums for more help.

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