RouteNote Troubleshooters: How long until my music will be on stores?

I’ve uploaded my music on the RouteNote website. How long will it take to get onto streaming services and music stores?

Once you’ve uploaded your music and created your release to send to us then our team will have a look over it to make sure that it’s all looking good to be sent to all of the stores and services you’ve selected around the world. It takes on average 48 hours for us to check over a release and ensure it’s ready to be taken online and we will send you an email letting you know whether your release has been accepted or if anything needs doing to it. You can also check the status of your release from your account at www.routenote.com by heading to the ‘Your Account’ section and selecting ‘Discography’.
Once your release has been approved then we’ll send it off to all of the online stores and services you’ve selected. It’s then down to them to upload your music which takes up to 7 days for most major stores.  Some stores may take up to 28 days from approval to upload your music.

If it’s been over the allotted time or if you have any other concerns about your release(s) then please create a ticket from the website or send an email to support@routenote.com and our dedicated support team will be able to help you with any issues.

Head of Social Media and Marketing, RouteNote

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65 comments

    Hi, your music should be live up to a week after approval. It will often only take a couple of days for the high profile services like Spotify and Apple Music.

    Hello!

    My song Sunny Vacation has been officially approved on 9/11/2019. When can I possibly expect to start seeing on stores?

    Hi Marcos, your release will be uploaded to most stores within a week of approval. High profile stores like Spotify and Apple Music are the quickest and often upload within a few days.

    Hey…so when everything is online and the songs are on everything…will I just look upi my bands name and find the song?? will i Have the profile?

    Hello, yes once your music has been approved and is on services you’ll be able to find it simply by searching for it. An artist profile will automatically be created for you if you don’t have any music live already.

    Hi Daniel, it takes up to a week after approval for your music to go live on most stores. Spotify and Apple are usually the quickest and should only take 2-3 days.

    Hi. I set a release date to my song “TruDawg” and today is the release date and it still isn’t out on some stores like amazon music

    Hi Mohamed, when you’re logged into your RouteNote account on the website: head to the ‘Create New Release’ section and you can upload your music and fill in your metadata there.

    Hi,

    My music has been “in review” now for about 4 days, I’m still waiting for it to be approved. When can I expect it to be approved?

    Hi, you should hear from the moderation team very shortly. We’re currently getting our schedule back on track after an unusually high number of releases were uploaded to us.

    I was approved 2/20/20 and my song still hasn’t been released to Spotify etc. When can I expect to see it released?

    Hi, moderation is a little slower than usual at the moment due to our response to the ongoing COVID-19 situation. We’re still working to get music out as quickly as possible and you should hear from us via email when the team have gotten to your release.

    My song has been approved like a week ago, and today was the release date. The song is on spotify, But it is not on Apple Music yet. How does that come?

    Hi, My song “cosas de uno” has been “in review” now for about 6 days, I’m still waiting for it to be approved. When can I expect it to be approved?

    UPC is 5059504192907

    Thanks

    Hello, due to the COVID situation our service is delayed and moderation will take roughly 10 days at the moment. We’re working as hard as we can and you should hear back from us soon.

    Hi my music has been uploaded on March 23rd and approved on April 1st.
    It’s on Deezer and Google play but not on Itunes nor Spotify.
    In most cases it seems to take a week to get the music on all platforms, but in this case it’s been close to a month.
    Anything I missed?
    Thanks in advance

    Hi, it will take a little longer due to the COVID situation at the moment unfortunately. You will hear back as soon as the team are able to reply, apologies for the delay and we appreciate your patience in these times.

    Hey, I have uploaded my track ‘Tera Yaar Hoon Main’ on 27th April 2020 during night. It is still under review can I know by when it will be approved and be available on other stores.

    Hi Swayam, due to the COVID situation moderation is unfortunately taking longer than usual and can take around 10 days – give or take a couple of days.

    Hello,
    I am Rio Singh, I created my Single on 29th April, 2020. But, my song still isn’t approved.
    UPC : 5057728643540
    How many more days can I expect it will take to approve my song?
    Awaiting an early and positive response.
    Thank You!!
    Regards,
    Rio Singh

    Hi Rio, due to the current COVID situation things are unfortunately taking a little longer at the moment. You should hear from us soon, it will take around 10 days from upload give or take a few days.

    Ok Jacca, I’m fine with it, I created it on 29th April, tomorrow its 9th April(10 Days Completed) and 17th is the release date. So can I please request you to approve it asap so that it can release on all selected platforms on 17th only, as i have officially announced on my social media accounts!!!
    I really hope you would take my matter into concern so that my song can be released on the selected date.
    Awaiting an early and a positive response.
    Thank You So Much!!
    Regards,
    Rio Singh

    Hallo let’s say I uploaded my song, and then it keeps on saying pending moderation ….. Does that mean it hasn’t been moderated or it has been moderated and it’s going to be released on the day I selected …

    Hello, pending moderation means that your release is in the queue to be moderated and you will hear from our team via email as soon as they’ve checked over your release and can approve it or tell you if any changes need to be made before we can send your music to stores and services.

    Hello.
    My music was created on 07/05/20 but it still in review. May i know when it will get approved?
    UPC : 5059504158743
    Thank you in advance 🙂

    Hi Darryl, I’m afraid I can’t give you an exact date. Moderation is currently taking roughly 15 days. You’ll hear back from us via email as soon as the team have been able to get to your release. Apologies for the current delays the team are working as hard as they possible can to get our schedule back on track.

    Hello! Our song Umberto was approved 11/05/2020. Unfortunately it hasn’t been uploaded on spotify. Is there any problem?
    Thank you. Hear from you soon
    Two honest guys
    ISRC GBSMU7965546

    Approved but not delivered to the store.
    I create the ticket but there is no answer.
    I emailed support but no reply.

    Hi, it will take most stores up to week to add your music from approval. Some will take a little longer.

    Hello.
    My music was created on 19/05/20 but it still in review. May i know when it will get approved?
    UPC: 5059505860744
    Release Date:2020/06/12
    i am worried that it will not catch up on your day :/
    Thank you in advance

    Hi,

    Please be aware that our moderation currently have a backlog of releases, which we are making our way through as quickly as possible. Because of this, moderation times may be extended at this time.

    If you have not received any automated emails from us notifying you of approval, user action or disapproval, your release will be pending moderation.

    Please accept this as a response to any queries about moderation times for your release.

    We apologise for any inconvenience this may cause and appreciate your patience.

    Good Morning! My music was approved, but I just haven’t received an update on it for almost a month. I also need to know if the cover was updated (for a man leaning against a tree).

    UPC: 5059504414474

    Hi,

    Please be aware that our moderation currently have a backlog of releases, which we are making our way through as quickly as possible. Because of this, moderation times may be extended at this time.

    If you have not received any automated emails from us notifying you of approval, user action or disapproval, your release will be pending moderation.

    Please accept this as a response to any queries about moderation times for your release.

    We apologise for any inconvenience this may cause and appreciate your patience.

    Hi,

    If I purchased premium for one of my releases which is still under moderation, will it be reviewed quicker in this Covid 19 Situation? And then how many days I can expect it to get approved ?

    Hi Jake, your music should automatically upload to the correct artist page however if it doesn’t you can get in touch with us and we can move any releases to the correct artist page.

    my song got approved around the 22nd of July but it’s only on Spotify and Deezer not on apple music I do not understand why it’s not because I am trying to get my link cause I have requested a push.FM link from your google forum but I need all the songs in stores first because I already did my Spotify for artists as my song went on Spotify now I have that but the song is not on apple music is there anything I can do because I want to know. And to add to it how will I start to see my statistics on my profile is it after I am given the link or what because if it’s through the link I want to know. I just need all the links and the song to be on apple music so I can share it and see my stats. Please help…( sorry for how long it is had to explain)

    Apple Music have started carrying out their own curation process, similar to Pandora.

    Unfortunately, this does mean that there are delays with some content and Apple Music.

    Sadly we are unable to speed up this in-house curation processes.

    Hi RouteNote,10 days have been completed for moderation time, but still, moderation is still pending. I have informed about the release to all my fans and friends and family members. so please make it fast, please make sure you make that process fast. I have published it on all Social Media Platforms. Please complete the moderation fast. Please. Looking forward to hearing from you.I’m worried that if music is not catchup in timeThanks in advance

    Hello, we’re very sorry about the delay at the moment. We have had a lot of releases come in over the past couple of months topped with delays due to the current situation which we’ve been working to fix. We’re working hard to get our schedule back to normal, unfortunately at the moment moderation is taking roughly 20 days. We hope to have this reduced as soon as possible as we are working to remedy the issues with more hires and other changes, we appreciate your understanding in the time being.

    Hi!
    My song has already been uploaded to Spotify, YouTube and more platfroms, but not to Apple Music and iTunes yet! It is very important for me for this song to be uploaded to Apple Music. Do you know how much longer this process can take?
    Thanks

    Apple Music have started carrying out their own curation process, similar to Pandora.

    Unfortunately, this does mean that there are delays with some content and Apple Music.

    Sadly we are unable to speed up this in-house curation processes.

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