RouteNote Troubleshooters: How long until my music will be on stores?
I’ve uploaded my music on the RouteNote website. How long will it take to get onto streaming services and music stores?
Once you’ve uploaded your music and created your release to send to us then our team will have a look over it to make sure that it’s all looking good to be sent to all of the stores and services you’ve selected around the world. It takes on average 48 hours for us to check over a release and ensure it’s ready to be taken online and we will send you an email letting you know whether your release has been accepted or if anything needs doing to it. You can also check the status of your release from your account at www.routenote.com by heading to the ‘Your Account’ section and selecting ‘Discography’.
Once your release has been approved then we’ll send it off to all of the online stores and services you’ve selected. It’s then down to them to upload your music which takes up to 7 days for most major stores. Some stores may take up to 28 days from approval to upload your music.
If it’s been over the allotted time or if you have any other concerns about your release(s) then please create a ticket from the website or send an email to support@routenote.com and our dedicated support team will be able to help you with any issues.
Hello,
Its been 5 days now and my song is still in review. Is this normal ?
Same with me man
Hey,
Please reach out to our support team with your UPC and we will look into this for you. Your UPC can be found just under the release title within your discography.
https://routenote.com/contact
Well I see that the same issue still applies in 2023… uploaded release on the 8th May and it’s now 22nd May, emailed support 2 times and still no response!
Hey,
We’re really sorry for the wait! Do you have any open or old support tickets? If so please provide us with your support ticket number and we will look into this further for you.
I have released the music but after 4 days it still showing in review. How much time you take to approve.
Please have a look at this article for information on the current wait times:
https://support.routenote.com/kb-article/how-long-will-i-be-waiting-for-my-release-to-go-live/
I have released the music, but after 15days still in review. And i have send support ticket, and not respons yet. Thanks
Please let us know your ticket number
I send our music in jully 23
And still in review
14 days…
I want to know whats happened…
Ticket
#8361155
E-mail of the band: banda@osimaginarios.com.br
My email: dougdeambrosia@gmail.com
A member of the support team has replied to your ticket!
hello there…
long reviewtimes are normal? when creating this release you told me it’S going to be like 2-3 days… viralines of this song is going down same as titanic…cold and fast :/ pls do smh about it!
We’re sorry for any delays you’re experiencing with the review of your release at the moment.
Please have a look at this article for information on the current wait times:
https://support.routenote.com/kb-article/how-long-will-i-be-waiting-for-my-release-to-go-live/
Thank you for your patience.