RouteNote Troubleshooters: I need to change or update my release on stores
My music has already been accepted and uploaded to stores and streaming services but I need to make some changes. How can I update my release?
After your release has been accepted and we’ve sent it off to the stores you’ve chosen then you are still able to change the metadata. You can add or remove the stores that your release(s) are available on as well as editing your artwork, artist name, album titles, or making general metadata changes from your account.
To make these changes go to to your releases from your account at www.routenote.com and select edit on the release you want to change. Once you have made the changes it will be sent to our team to make sure we can allow these changes and once approved will be sent to stores for update.
You can not change, add, or remove audio from your release.
Once your updates are approved it will take around 7-14 days to be applied to stores. If your update is denied you will receive a message stating why.
If you have any further concerns or issues please get in touch at support@routenote.com and our dedicated support team will be happy to help.