RouteNote Troubleshooters: My release isn’t in my discography

I uploaded a release on my RouteNote account but when I go to my releases it isn’t there. Where has it gone?

If you can’t find your release in your discography section then don’t worry, it hasn’t disappeared from our system! When you head to your discography section on your RouteNote Account you can view any releases you have created and released.
Your release will be under ‘Free Distribution’ or ‘Premium Distribution’ depending on which model you have chosen to release your music by. Once you click on either of these you will need to select from the ‘Album’, ‘Single’, ‘EP’, or ‘EXTD’ sections depending on what kind of release you uploaded to find yours.
From there you can find your UPC number, edit the details of your release, upgrade to Premium if you uploaded for free, and also check the status of your release. Your status will tell you whether your release is waiting to be moderated, needs action done to it, or if it has been approved and sent to stores.
If you still can’t find your release then check the Unfinished Releases section where releases that haven’t been completed for moderation are stored.

If you’re still having issues our friendly support team will be happy to help you out so just send them a message at

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    Hi, any issues with the Discography page should be resolved now. Please let us know if you’re still having trouble.

    Hi Cian, try clearing the cache of your web browser and make sure you’ve checked each tab in your discography. If you still can’t see it then get in touch at with the UPC if you can remember it or at least details about it.

    Hello routenote,
    I want to remove a release from discography it’s stuck in action needed section and there’s no option of deleting it can you please tell me how to Remove it from there ??

    Hi RouteNote , I got in touch with route note support and they said that my release has been passed on for moderation , is that the possible reason that I cant see my release anywhere in the discography section? plz help

    Same here, my track was ‘In Review’ for 3 days now, but suddenly its disappeared from my discography this Saturday. From four section of ‘Action Needed’, ‘In Review’, ‘Approved’, or ‘Removed from Sale’, it just isnt in any of them.

    Is this how routenote telling me that my track didn’t pass moderation? but i cant find any guide that stated such kind of removal action. am i missing something?

    Same here, release was set for moderation and disappeared from discography tab. I looked with and without filters and nothing came up.

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