{"id":106505,"date":"2025-12-02T12:04:32","date_gmt":"2025-12-02T12:04:32","guid":{"rendered":"https:\/\/routenote.com\/blog\/?p=106505"},"modified":"2025-12-02T12:04:35","modified_gmt":"2025-12-02T12:04:35","slug":"ticketmaster-refund-olivia-dean-fans-who-overpaid","status":"publish","type":"post","link":"https:\/\/routenote.com\/blog\/ticketmaster-refund-olivia-dean-fans-who-overpaid\/","title":{"rendered":"Ticketmaster to refund Olivia Dean fans who overpaid for tour tickets"},"content":{"rendered":"\n<h2 style=\"user-select: auto;\"><span style=\"color: #3366ff; user-select: auto;\"><live Nation's Ticketmaster will give refunds to fans who purchased Olivian Dean tickets at over-inflated prices due to touts.<\/span><\/live><\/span><\/h2>\n\n\n\n<p>Mercury prize nominee, Olivia Dean has prompted Ticketmaster to refund fans who overpaid for resale tickets to her US shows. While artists can already cap resale prices on the platform, Dean\u2019s public criticism pushed the company to take the extra step of covering the cost of refunds themselves.<\/p>\n\n\n\n<p>Tickets for Dean\u2019s shows sold out, but resale tickets on Ticketmaster were being sold at higher prices. Dean publicly criticised the platforms, telling Live Nation and AEG that allowing resold tickets to be marked up was \u201cvile and completely against our wishes\u201d. She also described the situation as \u201ca disgusting service\u201d and said, \u201cLive music should be affordable and accessible and we need to find a new way of making that possible. BE BETTER.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-routenote-blog wp-block-embed-routenote-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"TkqOOmELQH\"><a href=\"https:\/\/routenote.com\/blog\/ticketmaster-caps-olivia-dean-ticket-resale-prices-after-artists-criticism\/\">Ticketmaster caps Olivia Dean ticket resale prices after artist\u2019s criticism<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Ticketmaster caps Olivia Dean ticket resale prices after artist\u2019s criticism&#8221; &#8212; RouteNote Blog\" src=\"https:\/\/routenote.com\/blog\/ticketmaster-caps-olivia-dean-ticket-resale-prices-after-artists-criticism\/embed\/#?secret=TkqOOmELQH\" data-secret=\"TkqOOmELQH\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Following her social media protest, Ticketmaster capped the resale prices for her tour and then confirmed that fans who had already paid inflated resale prices would receive partial refunds. The company stated, \u201cIn early December, fans who purchased resale tickets on Ticketmaster will receive partial refunds reflecting the difference between the original tour price and the higher price charged by the reseller.\u201d Ticketmaster added, \u201cTicketmaster does not receive the markup on those tickets but is stepping in to absorb this refund cost for fans.\u201d<\/p>\n\n\n\n<p>As <a href=\"https:\/\/completemusicupdate.com\/olivia-dean-says-artists-have-duty-to-encourage-fair-resale-after-ticketmaster-refunds-fans-for-touted-tickets\/\">Complete Music Update<\/a> reports, Dean has also encouraged other artists to take action on ticketing policies. She told other musicians, \u201cCapping resale at face value is your right and we have a duty to encourage a fair resale market,\u201d and added, \u201cWe are often made to feel we don&#8217;t have a choice, but there is always space to ask why and it is always your right to say no!\u201d She later reflected on the quick response, saying, \u201cIt\u2019s not every day that you feel heard and understood, so today is a good day.\u201d<\/p>\n\n\n\n<p>Live Nation\u2019s CEO, Michael Rapino, also commented on the developments, emphasising the company\u2019s support for Dean\u2019s goal of making live music more affordable. He acknowledged that while Ticketmaster cannot enforce resale limits on independent resale platforms such as StubHub or Viagogo, Live Nation aimed to set a positive example. In his statement, Rapino said the company shared Dean\u2019s desire to \u201ckeep live music accessible and ensure fans have the best access to affordable tickets\u201d and encouraged the wider industry to \u201cdo better.\u201d<\/p>\n\n\n\n<p>Looking ahead, the UK government has announced a <a href=\"https:\/\/routenote.com\/blog\/reselling-tickets-for-profit-banned-uk\/\">new rule<\/a> that will make it illegal to resell tickets above their original price. Once this comes into force, fans will be protected from inflated resale prices, ensuring more affordable access to live music. In the US, resale remains uncapped unless an artist specifically requests a limit, which makes Dean\u2019s intervention particularly notable.<\/p>\n\n\n\n<p>Olivia Dean\u2019s actions show that artists can have a direct impact on how tickets are sold and resold, helping ensure live events remain accessible to audiences.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"has-text-align-center\"><strong><a href=\"https:\/\/routenote.com\/\">Distribute your music to all major streaming platforms around the world with RouteNote. Sign up today to get started.<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":27,"featured_media":106512,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11109],"tags":[30975,1786],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ticketmaster to refund Olivia Dean fans who overpaid for tour tickets - RouteNote Blog<\/title>\n<meta name=\"description\" content=\"Ticketmaster has agreed to partially refund Olivia Dean fans that paid inflated resale prices for her North American tour. Learn more here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/routenote.com\/blog\/ticketmaster-refund-olivia-dean-fans-who-overpaid\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticketmaster to refund Olivia Dean fans who overpaid for tour tickets - RouteNote Blog\" \/>\n<meta property=\"og:description\" content=\"Ticketmaster has agreed to partially refund Olivia Dean fans that paid inflated resale prices for her North American tour. Learn more here.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/routenote.com\/blog\/ticketmaster-refund-olivia-dean-fans-who-overpaid\/\" \/>\n<meta property=\"og:site_name\" content=\"RouteNote Blog\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-02T12:04:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-02T12:04:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/routenote.com\/blog\/wp-content\/uploads\/2025\/12\/pexels-goumbik-1309599.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"4928\" \/>\n\t<meta property=\"og:image:height\" content=\"3264\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Johanna Campbell\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/routenote.com\/blog\/#organization\",\"name\":\"RouteNote\",\"url\":\"https:\/\/routenote.com\/blog\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/routenote.com\/blog\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/routenote.com\/blog\/wp-content\/uploads\/2020\/11\/routenote-logo.jpg\",\"contentUrl\":\"https:\/\/routenote.com\/blog\/wp-content\/uploads\/2020\/11\/routenote-logo.jpg\",\"width\":1000,\"height\":1000,\"caption\":\"RouteNote\"},\"image\":{\"@id\":\"https:\/\/routenote.com\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/routenote.com\/blog\/#website\",\"url\":\"https:\/\/routenote.com\/blog\/\",\"name\":\"RouteNote Blog\",\"description\":\"The World of Digital Music - Distribution - Stores and Free Music\",\"publisher\":{\"@id\":\"https:\/\/routenote.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/routenote.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/routenote.com\/blog\/ticketmaster-refund-olivia-dean-fans-who-overpaid\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/routenote.com\/blog\/wp-content\/uploads\/2025\/12\/pexels-goumbik-1309599.jpg\",\"contentUrl\":\"https:\/\/routenote.com\/blog\/wp-content\/uploads\/2025\/12\/pexels-goumbik-1309599.jpg\",\"width\":4928,\"height\":3264},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/routenote.com\/blog\/ticketmaster-refund-olivia-dean-fans-who-overpaid\/#webpage\",\"url\":\"https:\/\/routenote.com\/blog\/ticketmaster-refund-olivia-dean-fans-who-overpaid\/\",\"name\":\"Ticketmaster to refund Olivia Dean fans who overpaid for tour tickets - RouteNote Blog\",\"isPartOf\":{\"@id\":\"https:\/\/routenote.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/routenote.com\/blog\/ticketmaster-refund-olivia-dean-fans-who-overpaid\/#primaryimage\"},\"datePublished\":\"2025-12-02T12:04:32+00:00\",\"dateModified\":\"2025-12-02T12:04:35+00:00\",\"description\":\"Ticketmaster has agreed to partially refund Olivia Dean fans that paid inflated resale prices for her North American tour. 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