This topsy-turvy year has brought a number of challenges with it. We are, as always, dedicated to getting your music out there and providing you with the best services possible and that’s not changing.

Unfortunately, the introduction of a second lockdown in the UK does mean that our support team won’t have access to our phones for a while as they work remotely. This means that you won’t be able to get in touch by phone call for the time being.

Our support team are still absolutely dedicated to helping you with anything you’d like to get in touch about and are only a support ticket away. Alternatively, you can email them at support@routenote.com for advice or help.

We appreciate your understanding and we will inform you as soon as there are any updates on when we’ll be able to get our phone lines operational again.

Thank you and as always, happy distributing!