I can’t log in to my account to view my releases or upload my new music. What do I do?
If you are getting a screen saying: “Oops! You do not have permission to access this page.” ensure that you are logged in.
Please make sure that you are using your RouteNote username to log into your account. You won’t be able to log in with your email address.
If you still can’t log in then your password may be wrong. You can select ‘Forgot Password?’ in the Log in bar to reset your password.
If you are still having issues you can get in touch with our friendly team at firstname.lastname@example.org and they will help you recover your account.