Troubleshooters: My music is on the wrong artist page

My music has been uploaded to an artist page that isn’t mine. How do I get my own artist page? Sometimes when your music gets uploaded to stores and services it can end up on…

Where to get help for mental health as a musician, manager, label and tour crew

There is a very valuable helpline offering support to those struggling with their mental health in the music industry.  As we have sadly been reminded a few times in recent years, mental health can be…

RouteNote Troubleshooters: I need to change or update my release on stores

My music has already been accepted and uploaded to stores and streaming services but I need to make some changes. How can I update my release? After your release has been accepted and we’ve sent…

RouteNote Troubleshooters: How long until my music will be on stores?

I’ve uploaded my music on the RouteNote website. How long will it take to get onto streaming services and music stores? Once you’ve uploaded your music and created your release to send to us then…

RouteNote Troubleshooters: My audio won’t upload

I’m creating my release but my audio won’t upload when I select it from my computer. If you are having issues uploading your audio to your release first of all you should try clearing the…

RouteNote Troubleshooters: I haven’t been paid yet

It’s the 15th of the month and I haven’t received my earnings for my music yet. Is there a problem? We upload your statistics and distribute your earnings from all the stores and services where…

RouteNote Troubleshooters: My release isn’t in my discography

I uploaded a release on my RouteNote account but when I go to my releases it isn’t there. Where has it gone? If you can’t find your release in your discography section then don’t worry,…