RouteNote Troubleshooters: I haven’t been paid yet

It’s the 15th of the month and I haven’t received my earnings for my music yet. Is there a problem?

We upload your statistics and distribute your earnings from all the stores and services where you have put your music 45 days after the end of each month. So for example any money your music earns in September you will receive on November the 15th and not before.
Sometimes this can be delayed for a number of reasons until the 20th of a month, so if you haven’t received them on the 15th they may still be on the way! Whilst we will upload your statistics for you to look over no matter what, we won’t send your earnings until you reach our $50 threshold. This is to reduce the charges that PayPal takes and ensure you make the most out of your earnings.
You must have added a valid PayPal email address to your account on www.routenote.com for us to be able to send the money to you.

If you still haven’t received your earnings after the 20th and you have reached the $50 threshold please create a ticket or send an email to support@routenote.com and our team will ensure that you receive your money.

Head of Social Media and Marketing, RouteNote

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