RouteNote Troubleshooters: How long until my music will be on stores?

I’ve uploaded my music on the RouteNote website. How long will it take to get onto streaming services and music stores?

Once you’ve uploaded your music and created your release to send to us then our team will have a look over it to make sure that it’s all looking good to be sent to all of the stores and services you’ve selected around the world. It takes on average 48 hours for us to check over a release and ensure it’s ready to be taken online and we will send you an email letting you know whether your release has been accepted or if anything needs doing to it. You can also check the status of your release from your account at www.routenote.com by heading to the ‘Your Account’ section and selecting ‘Discography’.
Once your release has been approved then we’ll send it off to all of the online stores and services you’ve selected. It’s then down to them to upload your music which takes up to 7 days for most major stores.  Some stores may take up to 28 days from approval to upload your music.
If it’s been over the allotted time or if you have any other concerns about your release(s) then please create a ticket from the website or send an email to support@routenote.com and our dedicated support team will be able to help you with any issues.

RouteNote Troubleshooters: I haven’t been paid yet

It’s the 15th of the month and I haven’t received my earnings for my music yet. Is there a problem?

We upload your statistics and distribute your earnings from all the stores and services where you have put your music 45 days after the end of each month. So for example any money your music earns in September you will receive on November the 15th and not before.
Sometimes this can be delayed for a number of reasons until the 20th of a month, so if you haven’t received them on the 15th they may still be on the way! Whilst we will upload your statistics for you to look over no matter what, we won’t send your earnings until you reach our $50 threshold. This is to reduce the charges that PayPal takes and ensure you make the most out of your earnings.
You must have added a valid PayPal email address to your account on www.routenote.com for us to be able to send the money to you.
If you still haven’t received your earnings after the 20th and you have reached the $50 threshold please create a ticket or send an email to support@routenote.com and our team will ensure that you receive your money.

RouteNote Troubleshooters: My release isn’t in my discography

I uploaded a release on my RouteNote account but when I go to my releases it isn’t there. Where has it gone?

If you can’t find your release in your discography section then don’t worry, it hasn’t disappeared from our system! When you head to your discography section on your RouteNote Account you can view any releases you have created and released.
Your release will be under ‘Free Distribution’ or ‘Premium Distribution’ depending on which model you have chosen to release your music by. Once you click on either of these you will need to select from the ‘Album’, ‘Single’, ‘EP’, or ‘EXTD’ sections depending on what kind of release you uploaded to find yours.
From there you can find your UPC number, edit the details of your release, upgrade to Premium if you uploaded for free, and also check the status of your release. Your status will tell you whether your release is waiting to be moderated, needs action done to it, or if it has been approved and sent to stores.
If you still can’t find your release then check the Unfinished Releases section where releases that haven’t been completed for moderation are stored.
If you’re still having issues our friendly support team will be happy to help you out so just send them a message at support@routenote.com.

How to set the Original Release Date when I upload my music to RouteNote

When you’re creating your release you need to ensure that you set your Original Release Date correctly so that it can make it onto stores.

When releasing new music with RouteNote you have the option of setting a Sales Start Date so you’ll know exactly when your release will be available on stores, this must be 4 weeks from your upload date

You will need to set a Original Release Date in order for your release to be approved. This can be on or before your Sales Start Date but not after it.

If your music has been released physically or digitally before then you may set the Original Release Date as it’s initial date of release.

This means that your copyright year must also be the same as your Original Release Date.

How To Pass Our Moderation Process First Time

At RouteNote our service is open to everyone from the bedroom guitarist to worldwide DJs, we want everyone to have the chance to get their music online for sales and streaming.
Uploading your music through RouteNote isn’t just free, it’s easy! But there are some guidelines you need to follow when creating your release. This guide will show you how to make sure you’re release gets through our moderation first time.

Bear in mind this guide is only to advise you on the upload process, if you want to you can go straight ahead and create an account and upload your music at routenote.com.


Cover Art


 RouteNote Artwork Screen


Your artwork is an important part of your release, it provides a visual identity to your music and because of that we want you to be free to express yourself with your cover art (but not too much, please no nudity… please).

Though we want you to have freedom with your cover art we do request that you don’t use any trademarked material. This includes logos, famous characters, brand names and copyrighted images (including custom-made representations of copyright material).

We also ask that you don’t include the following:

  • Contact information (including social media and websites)
  • Pricing information
  • UPC bar codes
  • Misleading text

Artwork must also be in 1425 x 1425 size. Other than that as long as the artwork isn’t stretched, blurred or pixelated you’re one step closer to perfecting your release!


Metadata Formatting 

RouteNote release metadata

Metadata is all the information about your release and it is crucial to getting your music onto stores and services. There are a few different things that need to be considered when formatting your releases’ metadata so we’ll bullet point what you need to remember for this.

General:
  • Capitalisation must be formatted correctly – No block capitals, each word must begin with a capital letter except connectives (a, an, and, as, but, for, from, nor, of, or , so, the, to, yet), unless they are the first word or a proper noun.
  • You cannot use underscores, dates or special characters that aren’t on a regular keyboard
  • You must include a label name – “None”, “n/a” etc. cannot be used. Nor can URLs or “RouteNote” and any RouteNote affiliates.
  • Cover songs can’t be distributed in the US, Canada, India, Pakistan or Mexico unless you have mechanical licenses for those territories. Send any permissions/licenses to moderation@routenote.com.
  • Chinese language releases must be in traditional Chinese on the website. The simplified Chinese metadata can then be sent to john@routenote.com
  • Releases can only be formatted in one language. If you want dual language metadata for iTunes (only) then contact us after your release has been moderated in your native language. 
  • For classical release formatting please go to the end.
Artist listing and metadata:
  • Every artist involved must have an individual line in the metadata. So if there are two primary artists on a track they would both be featured separately as individual primary artists. Likewise with “featuring” artists, “with” artists, remixers, producers et cetera.
  • “Featuring” and “with” artists must also be included in the track title.The formatting for these must be:’track title (feat. artist name)”track title (with artist name)’
  • If an artist is on every track on a release they must go in the release metadata as well as the individual track metadata.
  • Artist titles must be original, you cannot use an existing artists name (they normally don’t appreciate it).
  • You cannot include an artist alias in the title. For example “Kanye West (Yeezy)” or “RouteNote (RN)” would not be accepted.
  • If you have 4 or more primary artists on the release then you must credit the artist line on the release metadata as “Various Artists”. If you have less than 4 primary artists you must not put “Various Artists”.
  • For cover songs only put the original artist in “C line”.
Release metadata (Single, EP, Album):
  • Release titles must not feature the artist name.
  • For single releases the release title must be the same as the track title.
  • RouteNote has a 15 word limit for release titles.
  • Producers must be listed in the release metadata.
Track metadata:
  • Tracks must be numbered in numerical order starting from one BUT please do not include numbering in the track titles unless it is part of the track name.
  • You can’t have duplicate track titles in the same release.
  • Track titles must not feature the primary artists title.
  • Just a reminder, track titles must feature any “with” or “featuring” artists formatted as described under artist listing and metadata.
  • You cannot use an existing track title if it is misleading. For example “The Real Slim Shady” is a well-known, existing track and includes the name of the original artist.
  • Any producers must be listed in the individual track metadata.
  • You can no longer include “original mix” or “single” in titles.
  • RouteNote has a 12 word limit for track titles.

Classical Releases

If you wish to upload a classical release then you need to format your release following the specific guidelines listed below. (This is requested by stores, don’t shoot the messenger!)

Classical titles need to be in the correct classical format, which is -‘[major work title] in [key][opus number][movement title]

For example: “Symphony No. 2 in D Major, Op. 73: Feierlich”

Please remember to include a space before numbering in classical titles.

Original composers for Classical releases must be credited in the “C Line”


That should be all you need to know to get your music swiftly though moderation and onto stores, so what are you waiting for? Upload to routenote.com now!
 RouteNote

Can I Use the Same UPC Code For Both Physical and Digital Products

We often get the question: Can I use the same UPC code for a physical CD and a digital album?

Answer: Yes. The UPC (Universal Product Code) is a barcode symbol that is widely used in the United States, Canada, the United Kingdom, Australia, New Zealand and in other countries for tracking trade items in stores. This UPC code can be used to track both Physical and Digital product sales with the same number.